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bukworm
#1 Posted : Friday, January 28, 2011 6:01:10 PM(UTC)
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Joined: 1/28/2011(UTC)
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Location: dubai
hi,

I am unable to login via the httpvpn secure login screen. after i enter my credentials i press secure logon, i get a message

"unable to automatically log you in with previuosly entered credentials, after you session has expired" then a error pops out! i say continue then the create new proxy is shown. i enter proxyname click register proxy

then it gives error
Error:
Merging signed certificate with pending CSR.
Object reference not set to an instance of an object. and it quits the app

can u help?

regards
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Ultidev Team
#2 Posted : Saturday, January 29, 2011 9:57:30 AM(UTC)
Ultidev Team

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Hi there!

Thank you for bringing the problem to our attention. We were able to reproduce both issues and are working on it right now. We'll provide an update shortly.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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Ultidev Team
#3 Posted : Saturday, January 29, 2011 1:31:45 PM(UTC)
Ultidev Team

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Hi,

It appears a change to the authentication cookie format has bumped into a MS .NET CookieContainer bug and derailed it. We reverted the change, so logging is not an issue anymore. However there is another problem with certificate signing right now. We are working on it.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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Ultidev Team
#4 Posted : Saturday, January 29, 2011 2:17:26 PM(UTC)
Ultidev Team

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Proxy registration issue is resolved. Please let us know there are any issues.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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bukworm
#5 Posted : Saturday, January 29, 2011 6:40:09 PM(UTC)
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Joined: 1/28/2011(UTC)
Posts: 4
Location: dubai
Thank you, the login issue is solved now, another new one is there.

after logging in, when i add the new proxy i get an error.
"Failed to register or update proxy via portal HttpVPN proxy registration service"
and when i login on the myownsecureweb.com i see the service is register but shows no ping done & status as down

My internet is accessible already by proxy on LAN. is tat a problem?

Thanks
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Ultidev Team
#6 Posted : Saturday, January 29, 2011 8:34:46 PM(UTC)
Ultidev Team

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Hello,

The problem is likely relate to the network connection between your machine and our callback web service. It uses outbound TCP port 1802, and if it's blocked, you may well get that error. If you click the link above and get a client certificate prompt from browser (and 403.7 error in the absence of the client certificate) then we may have other problem. But if browser can't event establish a connection with the link above, it's most likely to be caused by some sort of port blocking, like a local firewall. Some time later, when HttpVPN goes into production, we'll move our callback service to the standard SSL port 443.

Please take a look at the Windows event log and see whether there is any additional information on the issue.

Thank you much for being so diligent in helping us troubleshooting this issue.

Please let us know what you found.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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bukworm
#7 Posted : Saturday, January 29, 2011 8:50:12 PM(UTC)
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Location: dubai
Thank u for ur quick reply,

No the browser cant establish connection, it might ne the port then, I guess i have to wait till u move into production.

Pls let me know wen that happens, Thanks again
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Ultidev Team
#8 Posted : Sunday, January 30, 2011 5:39:40 AM(UTC)
Ultidev Team

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Hi!

It maybe your PC firewall that blocks the port, so you may have control over it, because internet providers don't block arbitrary ports. It also may be your LAN-to-Internet router that blocks the port, so if you were trying our product from inside a, say, corporate LAN, please ask your IT if port 1802 is blocked.

We will most certainly notify you of new product releases if you either registered with a real email address when you downloaded the product, or could also follow us on Twitter.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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