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ijwilliamson
#1 Posted : Tuesday, April 3, 2007 12:58:44 PM(UTC)
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Joined: 4/3/2007(UTC)
Posts: 4
Location: uk
I am using UltiDev with Webguide 4 for Media Center and it has been running fine for sometime. However for some reason the service has begun to quite unexpectedly.

The Error Message I get in Event Manager is as follows:

The UltiDev Cassini Web Server for ASP.NET 2.0 service terminated unexpectedly. It has done this 1 time(s).

I have reinstalled, system restored, all to no avail. I have noticed that if I delete the CassiniMetabase.xml file from C:\Documents and Settings\All Users\Application Data\UltiDev\Cassini then the service runs fine. However, as soon as there is a CassiniMetabase.xml file created when Webguide registers it fails again.

Here is a copy of the xml

<?xml version="1.0" encoding="utf-8" ?>
- <CassiningMetabase xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
- <Application FrameworkVersion="2.0" KeepRunning="true">
<PhysicalPath>C:\Program Files\WebGuide\WebGuide4\</PhysicalPath>
<Port>1680</Port>
<Name>WebGuide4</Name>
<ApplicationID>f77bd690-8633-4abf-a2d6-b2f2a2fd563f</ApplicationID>
</Application>
- <Application FrameworkVersion="1.1" KeepRunning="true">
<PhysicalPath>c:\program files\ultidev\cassini web server explorer</PhysicalPath>
<Port>7756</Port>
<Name>UltiDev Cassini Web Server Explorer</Name>
<Description>Cassini Web Server configuration utility</Description>
<DefaultDocument />
<ApplicationID>4fd8b3f7-bc73-4583-95fe-e7b69b10a3ae</ApplicationID>
</Application>
</CassiningMetabase>

Any suggestions would be gratefully received.

Ian
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Ultidev Team
#2 Posted : Tuesday, April 3, 2007 1:15:06 PM(UTC)
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Ian,

What you describe does not look like a known problem, but we'll try to troubleshoot it.

In most cases Cassini quits like this when one of applications it's hosting is faltering - since all applications are running within the same service process any failing application will take down service with it. You could try to narrow down which app is failing by making a backup copy of your CassiniMetabase.xml and then editing it to leave just one application. In your case see if Cassini fails to start with Cassini Explorer only, and then with WG4 only.

Also please check Event Log if there are any other error and warning entries related to Cassini and applications hosted by Cassini.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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ijwilliamson
#3 Posted : Tuesday, April 3, 2007 2:26:53 PM(UTC)
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Thanks for such a quick response.

There are no other errors in the event log which refer to the Cassini Server.

I only have WebGuide 4 running on my system, as well as Cassini Explorer and I have already tried to edit out the different apps to see what happens. I find that even if I leave the Cassini Explorer in there it stops unexpectedly. I first removed the webguide and still got the problem, I then removed the Explorer and no luck there either. It seems to me that just having the metabase causes the problem.

Ian
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Ultidev Team
#4 Posted : Wednesday, April 4, 2007 6:41:37 AM(UTC)
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Ian,

we are at loss... With no diagnostic info in Event Log and not having this problem before, we can't think of what to try. You've obviously done uninstalling and reinstalling everything, but just in case please try this:
- Uninstall WG4 and all components from Add/Remove Programs having names starting with "UltiDev Cassini";
- Reboot;
- Clean up Event Log (Application);
- Download and install UltiDev Cassini Web Server for ASP.NET 2.0.
- Point browser to http://localhost:7756/ and see if it's up. If not, please export your Event Log (Application) as .EVT file and contact us via email so we could respond and provide you with email address where to forward .EVT file for analysis.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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ijwilliamson
#5 Posted : Wednesday, April 4, 2007 9:03:25 AM(UTC)
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Thanks very much for the help.

Following these steps did result in Cassini Running Correctly, However when I then installed webguide it resorted to the original problem. I then removed everything again and installed Cassini once more. This time, before I installed Webguide I shut down Cassini. Following the install of webguide I then started up Cassini and would you believe it worked.

It seems that installing Webguide with Cassini running is the problem.

Thanks for the help

Ian
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Ultidev Team
#6 Posted : Wednesday, April 4, 2007 9:13:21 AM(UTC)
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Ian,

thank you much for sharing the workaround. We never faced the situation before where mere registration would take service down.

Could you please tell if you tried to restart the service back when you used to have the problem?

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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ijwilliamson
#7 Posted : Wednesday, April 4, 2007 11:26:38 AM(UTC)
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Joined: 4/3/2007(UTC)
Posts: 4
Location: uk
Yes, I tried repeatedly to restart the service, it would run for about 10 seconds and then stop unexpectedly. It seems that once Webguide had registered with it while the service was running there was nothing I could do to keep the service running. As mentioned before, even removing webguide from the metabase didn't fix it.

Another thing, when I removed webuide and Cassini, I also removed the meta base and searched for all webguide files and cassini files and deleted these.

Ian
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Ultidev Team
#8 Posted : Wednesday, April 4, 2007 11:29:23 AM(UTC)
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Thanks, Ian.

We took the note and will be ready to help others should they have this problem.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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Ultidev Team
#9 Posted : Monday, April 23, 2007 6:24:57 PM(UTC)
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Ian, please see if this MS KB article describes your problem. It has helped someone with faulting Cassini.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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