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ThomasS
#1 Posted : Thursday, August 9, 2012 6:28:17 AM(UTC)
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Hi,
I get an error message while installation Build 17 (v. 2.0.17) "UltiDev Web Server Setup.exe" on Windows XP SP3.
The Windows Installer service cannote update the system file C:\Windows\system32\xenroll.dll because the file is protected by Windows. You may need to update your operating system for this programm to work correctly.


I am administrator on this machine.

Have someone an idea what I can do, that this error is not coming?

Thanks
Thomas
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Ultidev Team
#2 Posted : Thursday, August 9, 2012 8:10:26 AM(UTC)
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Hello, Thomas.

We are aware of the problem and are trying to find a permanent fix for this problem. As a workaround, you should be able to remove System attribute from the file and repeat UWS installation.

Please let is know if this information has helped.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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ThomasS
#5 Posted : Thursday, August 9, 2012 8:37:57 AM(UTC)
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Thanks for the info.
How can I change the "System attribute"? I don't have a checkbox in my settings.

But I think, when you know this problem, it is resolved in the next version:-)
Then it is ok for me.

Thomas
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Ultidev Team
#6 Posted : Thursday, August 9, 2012 11:54:05 AM(UTC)
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Hi, Thomas.

Yes, we plan to fix this in the next release, but would mind please running following command line command line:
attrib -s -h "%windir%\system32\xenroll.dll"

Please try installing UWS after that and let us know if it succeeded.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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bnpysse
#7 Posted : Saturday, August 18, 2012 7:27:58 AM(UTC)
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I also meet the same problem,and I have checked the attribute of "windows\system32\xenroll.dll" that it's no system and hidden attributes.

and Still can not solve the problem.
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Ultidev Team
#8 Posted : Saturday, August 18, 2012 10:14:49 AM(UTC)
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Hi!

We have already implemented possible fix and we have emailed a link to the pre-release build 18 that may resolve the issue.

Please let us know if it did.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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bnpysse
#9 Posted : Saturday, August 18, 2012 11:29:36 AM(UTC)
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And the error message from the system's log is:

Product: UltiDev Web Server Pro -- Error 1931. The Windows Installer service cannot update the system file C:\WINDOWS\system32\xenroll.dll because the file is protected by Windows. You may need to update your operating system for this program to work correctly. Package version: 5.131.3686.0, OS Protected version: 5.131.3686.0
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Ultidev Team
#10 Posted : Saturday, August 18, 2012 1:11:17 PM(UTC)
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Hi!

Which version was this: 18 pre-release we emailed you, or production 17 from our web site?

Thank you,
UltiDev Team.
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bnpysse
#11 Posted : Saturday, August 18, 2012 7:55:49 PM(UTC)
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Sorry,I just saw mail, I'll try again.

What's the problem, I'll timely feedback.

Thanks in advance!
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bnpysse
#12 Posted : Saturday, August 18, 2012 9:11:33 PM(UTC)
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It's oK.

But I can't pack the UWS in the installer package.

Because I once packing the UWS into installation package, then when I install the application, the installer will download the old version of the UWS
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bnpysse
#14 Posted : Sunday, August 19, 2012 7:04:13 AM(UTC)
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I've installed the 18 version,and when I run the UWS explorer,It's error!

bnpysse attached the following image(s):
bnpysse attached the following image(s): uws_error.png
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Ultidev Team
#15 Posted : Sunday, August 19, 2012 7:16:32 PM(UTC)
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Hi!

Could you please translate the error message?

Best regards,
UltiDev Team.
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Ultidev Team
#13 Posted : Sunday, August 19, 2012 7:18:40 PM(UTC)
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bnpysse;3954 wrote:
But I can't pack the UWS in the installer package.


As we mentioned in the message, pre-release builds should be redistributed!! That's the build made so you could test fixes we made for you.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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bnpysse
#16 Posted : Monday, August 20, 2012 9:05:34 AM(UTC)
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OK, The problem is solved!

I guess is not installed updates package.

btw,I using Win2k3,then installed the update package. Error will miraculously disappeared!
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bnpysse
#17 Posted : Monday, August 20, 2012 9:11:57 AM(UTC)
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But I meet new error, Don't parse the Web.config.
bnpysse attached the following image(s):
bnpysse attached the following image(s): uws_error01.png
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Ultidev Team
#18 Posted : Monday, August 20, 2012 9:41:31 AM(UTC)
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Hi there.

We are confused about which version of UWS you do have installed right now. The pre-release build cannot be redistributed, and if you bundle it with your application, you are likely to get build 17 installed on your customers machines. If you could, please provide more details about which version of UWS is installed, and also please follow our guidelines about submitting a bug to enable us help you efficiently.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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bnpysse
#20 Posted : Tuesday, August 21, 2012 10:16:00 AM(UTC)
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When I create installation program, I use is 17 version, and then in the client distribution, I use 18 version. The facts proved to be feasible.

About neutral of language problems, which I found to be setting the asp.net environment 2.0 reason, I want to ask, how to set up the.net environment for version 4.0 in the creating installer package?
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bnpysse
#21 Posted : Tuesday, August 21, 2012 10:35:14 AM(UTC)
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OK!

I know that using "/Clr:xx" parameter to specify the.net framework version

No problem, thanks !
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Ultidev Team
#22 Posted : Tuesday, August 21, 2012 2:52:03 PM(UTC)
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Please let us know if there is anything else we could help with.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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