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Problem installing CassiniServer2Setup
luis
#1 Posted : Tuesday, November 23, 2010 12:46:31 AM(UTC)
Groups: Member
Joined: 11/23/2010(UTC)
Posts: 2
Location: portugal

Hello.

I can´t install the "cassiniserver2setup" the error is:

"the installer has encontered an unexpected error installing this package. This may indicate a problem with the package. The error code is 2869"

Can you help me?

grateful

Luis
Ultidev Team
#2 Posted : Tuesday, November 23, 2010 5:01:21 AM(UTC)
Ultidev Team

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Luis,

Could you please a look at the windows Event Viewer (Application) and see if there is more error or warning information?

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
luis
#3 Posted : Tuesday, November 23, 2010 5:40:22 AM(UTC)
Groups: Member
Joined: 11/23/2010(UTC)
Posts: 2
Location: portugal

The error in my windows event viewer is:

+ System

- Provider

[ Name] MsiInstaller

- EventID 11001

[ Qualifiers] 0

Level 2

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2010-11-23T10:34:17.000000000Z

EventRecordID 3744

Channel Application

Computer luis-PC

- Security

[ UserID] S-1-5-21-1461602858-3497193129-1237240281-1000


- EventData

Product: UltiDev Cassini Web Server for ASP.NET 2.0 -- Error 1001.
(NULL)
(NULL)
(NULL)
(NULL)
(NULL)

7B46364338444145442D384343372D343346442D394441342D3146363239423837334131377D




Dados binários:


Em Palavras

0000: 4336467B 45414438 43382D44 342D3743
0008: 2D444633 34414439 3646312D 38423932
0010: 31413337 7D37


Em Bytes

0000: 7B 46 36 43 38 44 41 45 {F6C8DAE
0008: 44 2D 38 43 43 37 2D 34 D-8CC7-4
0010: 33 46 44 2D 39 44 41 34 3FD-9DA4
0018: 2D 31 46 36 32 39 42 38 -1F629B8
0020: 37 33 41 31 37 7D 73A17}
Ultidev Team
#4 Posted : Tuesday, November 23, 2010 6:00:25 AM(UTC)
Ultidev Team

Groups: Administration
Joined: 11/3/2005(UTC)
Posts: 2,253

Thanks: 28 times
Was thanked: 60 time(s) in 59 post(s)
Hello, Luis.

Thank you for providing the info. The entry unfortunately does not have any clues to why the failure occurred. What we might try is to clean up windows even log, run the installation, let it fail, then export event log as EVT/EVTX file and email it to us for analysis. If you decide to do this, please contact us via email first so we could provide the address where to send the logs.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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