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dacunha121
#1 Posted : Tuesday, October 1, 2013 8:21:23 AM(UTC)
dacunha121

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Joined: 10/1/2013(UTC)
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Location: Aguada, Montevideo, Uruguay

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I'm trying to install UltiDev Web Server Pro 2.0, but at the end of installation appear me a problem, and then the installer cancels.

The next link is a image of the problem:

http://d3j5vwomefv46c.cl...12350311.png?1380633567

What can be the problem?
dacunha121 attached the following image(s):
dacunha121 attached the following image(s): Problema UltiDev.PNG
dacunha121 attached the following image(s): Problema UltiDev 2.PNG
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Ultidev Team
#2 Posted : Tuesday, October 1, 2013 11:54:17 AM(UTC)
Ultidev Team

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Hi!

Could you please attach diagnostic files to your next post? We'll be happy to take a look at see what's going on.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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dacunha121
#3 Posted : Thursday, October 3, 2013 8:16:33 AM(UTC)
dacunha121

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Sorry for delay!

The problem was by the Windows application events were very full!

I just erase all the events and the installer package works!

Again, thank you UltiDev Team
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Ultidev Team
#4 Posted : Thursday, October 3, 2013 10:17:03 AM(UTC)
Ultidev Team

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Thank you for letting us know.

This problem is surprising to us because we ran into this problem long time ago and UWS installer changes Event Log settings to make it over-writable. If you take a look at the "UWS.Installer.log.txt" file in the "C:\Program Files (x86)\UltiDev\Web Server" folder, the first entry there should be a "1. Ensuring event log can grow... ". Please let us know what is the logged result there? In general, if you could attach "UWS.Installer.log.txt" file to your response, it would be quite helpful for in determining what went wrong.

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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dacunha121
#5 Posted : Thursday, October 3, 2013 10:26:56 AM(UTC)
dacunha121

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Joined: 10/1/2013(UTC)
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Location: Aguada, Montevideo, Uruguay

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Ok, but i warn that i removed the folder UltiDev several times until to find the problem. From ProgramFiles and ApplicationData folders.

File Attachment(s):
UWS.Installer.log.txt (27kb) downloaded 81 time(s).
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Ultidev Team
#6 Posted : Thursday, October 3, 2013 10:58:15 AM(UTC)
Ultidev Team

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Thank you much.

This file shows that Windows Application Event Log did not need to be changed, while installation was still failing. Which Windows Event Log settings did you have to adjust to make the problem go away? Was it Application, System, etc?

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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Guest
#7 Posted : Friday, March 30, 2018 9:06:16 PM(UTC)
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