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bab
#1 Posted : Tuesday, May 4, 2010 11:18:14 PM(UTC)
Groups: Member
Joined: 5/4/2010(UTC)
Posts: 1

Hi, I have a Windows XP SP3 and when I cannot install cassini explorer.

This is the log:


DEBUG: Error 2869: The dialog ErrorDialog has the error style bit set, but is not an error dialog
MSI (c) (74:94) [10:15:24:680]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869. The arguments are: ErrorDialog, ,
MSI (c) (74:94) [10:15:25:946]: Note: 1: 2262 2: Error 3: -2147287038
MSI (c) (74:94) [10:15:25:946]: Product: UltiDev Cassini Web Server Explorer -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869. The arguments are: ErrorDialog, ,

Error 1001.
MSI (s) (EC!D8) [10:15:25:946]: Note: 1: 2262 2: Error 3: -2147287038
MSI (s) (EC!D8) [10:15:25:946]: èè朁㿟èèèè栗㿟⃰㿾è枸㿟骨膴è䎇㿥骨膨䎫㿥骨èĀ
MSI (s) (EC:A4) [10:15:25:961]: Leaked MSIHANDLE (114) of type 790531 for thread 3288
MSI (s) (EC:A4) [10:15:25:961]: Note: 1: 2769 2: _BE7FBFBF_CAC5_4FBB_BD6A_7626CA947697.install 3: 1
MSI (s) (EC:A4) [10:15:25:961]: Note: 1: 2262 2: Error 3: -2147287038
DEBUG: Error 2769: Custom Action _BE7FBFBF_CAC5_4FBB_BD6A_7626CA947697.install did not close 1 MSIHANDLEs.
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2769. The arguments are: _BE7FBFBF_CAC5_4FBB_BD6A_7626CA947697.install, 1,
Action ended 10.15.25: InstallFinalize. Return value 3.
MSI (s) (EC:E8) [10:15:25:961]: User policy value 'DisableRollback' is 0
MSI (s) (EC:E8) [10:15:25:961]: Machine policy value 'DisableRollback' is 0


This is the event viewer


Product: UltiDev Cassini Web Server Explorer -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869. The arguments are: ErrorDialog, ,

Per ulteriori informazioni, consultare la Guida in linea e supporto tecnico all'indirizzo http://go.microsoft.com/fwlink/events.asp.





Impossibile trovare la descrizione dell'ID evento ( 11001 ) nell'origine ( MsiInstaller ). Il computer locale potrebbe non disporre delle necessarie informazioni nel Registro di sistema o dei file DLL necessari per visualizzare messaggi da un computer remoto. Utilizzare /AUXSOURCE= flag per recuperare la descrizione. Per ulteriori informazioni, consultare la Guida in linea e supporto tecnico. Le seguenti informazioni sono parte dell'evento: Product: UltiDev Cassini Web Server Explorer -- Error 1001. ; (NULL); (NULL); (NULL); (NULL); ; .




Ultidev Team
#2 Posted : Wednesday, May 5, 2010 8:15:56 AM(UTC)
Ultidev Team

Groups: Administration
Joined: 11/3/2005(UTC)
Posts: 2,253

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Hi there!

Thank you for the detailed error information. Unfortunately the information saved in both MSI log and Event Log is not specific enough to provide meaningful suggestions for dealing with the problem. If you see more event log entries related to Cassini installations, could you please copy & paste them into your response?

Best regards,
UltiDev Team.
Please donate at http://www.ultidev.com/products/Donate.aspx to help us improve our products.
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